Child Passenger Safety (car) Seat Inspections

Bourne Fire/Rescue & Emergency Services offers child passenger safety (car) seat inspections while our nationally certified child passenger safety technician is on duty. Call 508-759-4412 for further information or refer to these links for additional help with your car seat questions.

Enhanced 9-1-1

In an emergency, please call 9-1-1.  If you need a Bourne fire engine, Bourne Fire / Rescue ambulance, or police car 9-1-1 is the number to call.  Often times residents call the Bourne Fire/Rescue Headquarters 7 digit business phone numbers to report  emergencies.  Unfortunately, many times during the course of a typical day there are no firefighters in the station to answer the phone, because they are out on emergency calls.  As a result these calls on the seven digit business lines may go unanswered.  Calling 9-1-1 is the only way to ensure that there will always be someone to receive your emergency call. 

When you call 9-1-1 from any landline phone within the Town of Bourne (not a cellular phone) it will be answered at Bourne’s Public Safety Answering Point (PSAP), which is at the Bourne Police Station and your address is automatically displayed on the 9-1-1 computer screen.

When you call 9-1-1 in Bourne, the Police Department dispatcher will ask if you have a police, fire or medical emergency?  If you say fire or medical, you are transferred to the Barnstable County Sheriff’s Department Communication Center in Barnstable.  All Bourne Fire / Rescue dispatching is done by the Sheriff’s Department Communication’s Center.  These dispatchers obtain all the necessary information from the caller and dispatch the appropriate Bourne Fire/Rescue apparatus. 

If you call 9-1-1, please try to answer all the dispatcher’s questions and do not hang up until the dispatcher tells you to.  Also, be advised that the dispatchers at the Sheriff’s Department are all trained to provide medical instructions to assist you in tending to a sick or injured person until Bourne Fire/Rescue arrives.

If you call 9-1-1 on a cellular phone, these calls are answered at the State Police barracks in Framingham.  Some existing cellular phones have the capabilities to provide your location, but not all.  So if you call 9-1-1 from your cellular phone to report an emergency, be prepared to provide your address or location.

For more information visit the Barnstable County Sheriff's Office Website.

Blood pressure checks

Residents are welcome at any of the manned Fire Stations (Headquarters, Sagamore, and Pocasset) for complimentary blood pressure checks.  If you arrive and the firefighters are out of the station on emergency calls, please stop back later

Knox box entry program

For homes that the Bourne Fire / Rescue ambulance responds to frequently, where access is an issue, we recommend our Knox box program.   The Knox box is a safe/vault that the Bourne Fire / Rescue Department secures to your front door.  We lock your home’s key inside the safe/vault and the only key that will access the safe/vault is possessed by the Bourne Fire / Rescue Department.  In an emergency, we open the safe/vault and use your key to gain entry.  This program eliminates the need for us to force entry and possible damage a door or window.  The supply of these safe/vaults is limited, but if you are interested, please contacts Lois Carr or Kari Leighton at the Bourne Council on Aging at (508) 759-0653, 759-0654 to be considered for this program.